Welcome to Flower Drum Online Restaurant. Flower Drum Online is wholly owned and operated by Flower Drum Limited (hereinafter referred to as FLOWER DRUM), a company duly incorporated in Sri Lanka under the companies act No. 07 of 2007 and having its registered office at 26 Thurstan Road Colombo 3, Sri Lanka. FLOWER DRUM provides its products and services to you subject to the following conditions. If you visit or shop at FLOWER DRUM, you accept these conditions. Please read them carefully. In addition, when you use any current or future FLOWER DRUM product, whether or not included in the FLOWER DRUM Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
Ingredients & Hygiene
We only use the highest quality ingredients in all our food. All ingredients used in our food are permitted and approved by Sri Lankan law.
We do not use animal fats, gelatine products or animal oils in our cooking.
Our kitchens are maintained with the highest possible standards of hygiene and cleanliness. All cooking surfaces and utensils are thoroughly cleaned on a regular basis. Our food is packed in sterile insulated containers for delivery.
All our staff are highly trained in maintaining the highest possible standard in cleanliness and hygiene.
We only use Halal items in our Chicken and Beef products. Non Halal items are prepared separately in our kitchens using a completely different set of utensils. We guarantee that there is no contamination from non Halal items into any other food items on our menu. If you are a Muslim, you can enjoy our food without worrying whether the food is Halal, or if there is contamination from items which are not suitable for you.
Pickup & Delivery
Flower Drum only delivers to the locations specified in our Delivery page. Please review these locations carefully if you wish to have your order delivered. If you are not in an area we deliver to, you may pick up your order from any of our restaurants. When you are ordering it is your responsibility to select the restaurant closest to you. Flower Drum only delivers in Sri Lanka.
Flower Drum requires a minimum period of 1 hour for any pick up order and 2 hours for a delivery order. Flower drum does not make any guarantee on the ability to deliver or keep an order ready for pick up at the time you select when ordering.
Please note that no order shall be processed until payment is received by credit card payment or other means.
Some items such as Seafood may only be available on a seasonal basis. Flower Drum does not guarantee the availability of these products at all times. If you have paid for products which are unavailable, we would be happy to provide other items as substitutes, or a refund for the value of the products that are unavailable.
All prices are quoted in Sri Lanka Rupees. As we accept payment via 2checkout.com, your credit card will be charged in US$. The US$ value of your order and the applicable exchange rate are displayed before you proceed to make any payments. If the standard currency of your credit card is not US$, you may notice a slightly different exchange rate appearing on your credit card statement. However, this is beyond our control as the exchange rate on your statement will be determined by your credit card issuing bank. When you place an order, the final charge appearing on your credit card statement may vary slightly from the total rupee value of the order on the website.
Please note that 15% Value Added Tax (VAT) and 1% Tourist Board Levy (TDL) shall be applied on all orders.
Please review our Privacy Notice, which also governs your visit to FLOWER DRUM, to understand our practices.
When you visit FLOWER DRUM or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of FLOWER DRUM or its content suppliers and protected by Sri Lanka and international copyright laws. The compilation of all content on this site is the exclusive property of FLOWER DRUM and protected by Sri Lanka and international copyright laws. All software used on this site is the property of FLOWER DRUM or its software suppliers and protected by Sri Lanka and international copyright laws.
LICENSE AND SITE ACCESS
FLOWER DRUM grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of FLOWER DRUM. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of FLOWER DRUM. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of FLOWER DRUM and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the FLOWER DRUM or FLOWER DRUM name or trademarks without the express written consent of FLOWER DRUM. Any unauthorized use terminates the permission or license granted by FLOWER DRUM. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of FLOWER DRUM so long as the link does not portray FLOWER DRUM, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any FLOWER DRUM logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. FLOWER DRUM does not sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use FLOWER DRUM only with involvement of a parent or guardian. FLOWER DRUM and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
FLOWER DRUM and attempts to be as accurate as possible. However, FLOWER DRUM does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by FLOWER DRUM is not as described, your sole remedy is to return it in unused condition.
FLOWER DRUM operates on a strictly no return policy. A product may only be returned if a customer has received a product that was not ordered, has received a product which does not meet the published specifications or is not in proper condition at the time of delivery. You are required to check your order carefully before the delivery person leaves your premises. In all other instances once a product is ordered it is considered sold and not returnable. FLOWER DRUM does not offer money back guarantee or trial products. It is solely your responsibility to ensure that the product you are purchasing will satisfy your requirements.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY FLOWER DRUM ON AN "AS IS" AND "AS AVAILABLE" BASIS. FLOWER DRUM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FLOWER DRUM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FLOWER DRUM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM FLOWER DRUM or FLOWER DRUM.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FLOWER DRUM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting FLOWER DRUM, you agree that the laws of Sri Lanka, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and FLOWER DRUM or its affiliates.
Any dispute relating in any way to your visit to FLOWER DRUM or to products you purchase through FLOWER DRUM shall be submitted to arbitration in Colombo, Sri Lanka, except that, to the extent you have in any manner violated or threatened to violate FLOWER DRUM's intellectual property rights, FLOWER DRUM may seek injunctive or other appropriate relief in any court in Sri Lanka, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules prevailing in Sri Lanka. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Pricing and Availability policy, posted on this site. These policies also govern your visit to FLOWER DRUM. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
| Flower Drum Ltd.
26, Thurstan Road,
Tel: +94 11 2574216, 2574811
|Flower Drum Ltd.
418, Pannipitiya Road,
Tel: +94 11 4402222
|Flower Lounge Restaurant (Pvt) Ltd.
18, Bagatalle Road,
Tel:+94 11 2593032, 2595684
|Flower Song Restaurant (Pvt) Ltd.
137, Kotugodella Veediya, Kandy.
Tel: +94 081 2223628
A Special Note About Children
Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians. This policy applies only where a service provided by us requires you, the user to LOG-IN by way of entering your assigned User Name and Password at our LOG-IN page.
Information We Collect
Our Disclosure of Your Information
FLOWER DRUM cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
Control of Your Password
Reviewing and Changing Your Personally Identifiable Information